McDonald’s still rejects reusable mugs — but promises change

Categories: News
Published on: January 15, 2020

CBC News / Sophia Harris / 15 January 2020

McDonald’s Canada plans to change its general policy of rejecting reusable mugs, a practice that has angered customers for years.

On Tuesday, the restaurant chain told CBC News that it hopes to have a new national policy in place by the end of February, which will allow customers to be served coffee or tea in their personal mug instead of a disposable cup.

“We listen to our guests, and we know this is an area of growing importance to Canadians,” said spokesperson Ryma Boussoufa in an email.

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